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Terms and Conditions for Renting a Summerhouse from By the River

These terms and conditions apply to the rental of the summerhouse from By the River and are in accordance with Danish law as well as the EU General Data Protection Regulation (GDPR). By booking the summerhouse, you accept the following terms and conditions.

  1. Booking and Payment
  • Upon booking, you will receive a confirmation via email.
  • 50% of the total amount is to be paid as a deposit upon confirmation of the booking. The remaining balance is due no later than 60 days prior to arrival.
  • For bookings made less than 60 days before arrival, the full amount must be paid at the time of reservation.
  • If payment is not received on time, we reserve the right to cancel the booking without prior notice.
  • All prices are listed in Danish kroner (DKK) and include VAT unless otherwise specified.
  1. Cancellation and Changes
  • Cancellations must be made in writing via email to By the River.

– Cancellations made more than 60 days before arrival: Full refund of the deposit.

– Cancellations made less than 60 days before arrival: No refund.

  • Changes to booking dates can be made up to 60 days before arrival, subject to availability and written approval from By the River.
  1. Utilities and Additional Services
  • Electricity, water, and heating are included in the rental price unless otherwise agreed.
  • Any additional services (e.g., catering, wellness treatments, private chefs) must be paid under the same terms as the rental of the summerhouse.
  1. Arrival and Departure
  • Check-in is from 3:00 PM on the day of arrival, and check-out must be completed by 10:00 AM** on the day of departure unless otherwise agreed.
  • The summerhouse must be left in a tidy condition. If you wish to purchase final cleaning, this can be arranged by agreement.
  1. Renter’s Responsibility
  • You, as the renter, are responsible for any damage to the summerhouse and its contents that may occur during the rental period.
  • Any damages must be reported to By the River immediately.
  • The renter is also liable for damages caused by fellow guests or visitors to the summerhouse.
  1. Surveillance Cameras and Alarm System
  • To safeguard the property and its contents, surveillance cameras are installed at the summerhouse. The cameras cover entrances, terraces, and other relevant areas. No cameras record inside the summerhouse or in private areas.
  • Renters may request to have the cameras turned off during their stay. It is the renter’s responsibility to inform the owner if they wish to disable the cameras. If no such request is made, the cameras will remain active throughout the stay.
  • The summerhouse is also equipped with a security alarm system. Instructions for using the alarm system and how to properly close doors and folding doors will be provided in the welcome document at the summerhouse.
  1. Disclaimer of Liability
  • By the River assumes no liability for damages, losses, or delays caused by circumstances beyond our control (force majeure), such as natural disasters, weather conditions, war, strikes, or other events outside of our influence.
  • The renter is responsible for all damages (personal or material) that may occur in the summerhouse, on the property, or in the surrounding area, and By the River cannot be held liable for any compensation claims for personal or material damages.
  1. Insurance
  • Renters are encouraged to take out appropriate travel and cancellation insurance to cover illness, cancellations, or similar unforeseen events.
  1. Personal Data and Privacy Policy
  • By booking, you agree that By the River may process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Danish law.
  • Personal data is only used to process the booking and to ensure the best possible service. The data is stored securely and will only be shared with third parties if necessary to complete a booking or provide additional services (e.g., catering or wellness).
  • You have the right to access the data we hold about you at any time and to have it corrected or deleted in accordance with applicable law.
  • Personal data will be retained as long as necessary to fulfill the agreed-upon service and then deleted, unless other legislation requires longer retention (e.g., accounting law).
  1. Cookies and Tracking
  • Our website uses cookies to enhance the user experience and optimize functionality. By using our website, you agree to the use of cookies.
  • Cookies are only used to collect anonymized information about browsing behavior and will not be used to identify individuals.
  • You have the right to delete or block cookies via your browser settings.
  1. Disputes
  • Any disputes between By the River and the renter shall be resolved in accordance with Danish law, with the court in the city where the summerhouse is located serving as the legal venue.